Privacy Policy<\/h2>\n\t\t\n\t\t

Locale Fair Processing Notice to Portal Registrants<\/strong><\/p>\r\n\r\n

1. Important information<\/strong><\/p>\r\n\r\n

Purpose of this notice<\/strong><\/p>\r\n\r\n

This fair processing notice aims to give you information about the personal data that Locale’s Website\/Portal can collect and process about you when you sign up as a user.  It sets out the scope, nature, and purpose of processing by the Data Controller and Locale, the lawful basis upon which we rely, the duration of the processing and the types of Personal Data and categories of Data Subject.  This is based on a typical portal set-up, but all of these elements will be determined by each of our Customers who are usually the Data Controller. We explain this more fully below.<\/p>\r\n\r\n


In this notice the following terms have the meaning given below:<\/p>\r\n\r\n

Data Protection Legislation:<\/strong> the UK Data Protection Legislation and (for so long as and to the extent that the law of the European Union has legal effect in the UK) the General Data Protection Regulation ((EU) 2016\/679) and any other directly applicable European Union regulation relating to privacy.<\/p>\r\n\r\n

Locale: <\/strong>Locale Limited incorporated and registered in England and Wales with company number 05688298 whose registered office is at Prama House, 267 Banbury Road, Summertown, OX2 7HT.  ‘Locale’ also refers to companies in The Locale Group of companies, including: Locale Limited, Locale Life Limited, Locale Look Limited and The Locale Group.<\/p>\r\n\r\n

UK Data Protection Legislation:<\/strong> any data protection legislation in force in the UK including the Data Protection Act 2018, the UK GDPR, or any successor legislation.<\/p>\r\n\r\n

Website\/Portal: the website through which Locale makes its software available to you for the purposes of engaging with your property management company, property developer whether as a resident, tenant, or employee of those companies.<\/p>\r\n\r\n

We will be referred to collectively as “Locale”, “we”, “us” or “our” in this notice.<\/p>\r\n\r\n

You will be referred to as “the user”, “the registrant” or “you”.<\/p>\r\n\r\n

Our customers will be referred to as ‘our customers’, ‘the property developers’, or ‘the property management company’.<\/p>\r\n\r\n

If you have any questions about this privacy notice you can contact Locale at the address above or using the following details:  Marta Gonçalves do Couto, Data Protection Manager, GDPR@locale.co.uk<\/a><\/p>\r\n\r\n

The terms Data Controller, Data Processor, Data Subject<\/strong> and Personal Data<\/strong> have the meaning given to them in the UK Data Protection Legislation.<\/p>\r\n\r\n

Our Role as a Data Processor<\/strong><\/p>\r\n\r\n

For the purposes of the Data Protection Legislation, Locale is a Data Processor, which means we process personal data on behalf of our customers.   Our customers (the property management company or the property developers) remain the Data Controller for personal data processed via the portal we provide to you.  They trust us to process data about you - their tenants or residents and other visitors to their site.  We can only process personal data in accordance with their instructions and their purposes.<\/p>\r\n\r\n

Who is the Data Controller?<\/strong><\/p>\r\n\r\n

Commonly, the data controller would be the organisation that engaged Locale to provide this portal to their employees, residents, and tenants. However, on occasion the Building Owner will be the Data Controller and they engage a Managing Agent who acts on their behalf in selecting appropriate services for the building; the Managing Agent then engages Locale to provide the Portal services. To confirm which case applies to you, please contact your building.<\/p>\r\n\r\n

The data controller determined the purposes for which your personal data will be processed, and we enable this to take place through our portal software for the duration of our contract with them, and an agreed period after contract expiry.<\/p>\r\n\r\n

You are the Data Subject<\/strong><\/p>\r\n\r\n

If you see the term ‘data subject’ being used, we are referring to you, the portal user, whose data we are processing in order to enable you to engage with the property developers or the property management company, receive information and offers from them, as well as access services available to you as a resident, tenant, or employee of that building.<\/p>\r\n\r\n

If our customers sign up for certain “partner” services we offer, your personal data will be shared with a sub–Data Processor, who The Locale Group have partnered with to offer further additional services. We have taken our responsibility to select a sub–Data Processor who complies with all relevant data protection legislation seriously and have undertaken appropriate checks to ensure that the personal data processed will remain secure.  Locale can only process the personal data in accordance with instructions given by our Customers (the property developers or property management company) and for the purposes identified by them.  We will notify you if the services you choose involve personal data being shared with partner companies. <\/p>\r\n\r\n

You may have been pre-registered to your building portal with personal information provided by your building teams. If this is the case, you will have received an email notification inviting you to activate your portal account.  If you choose not to register, your account will remain inactive on the portal.  Building teams are able to access the first names, surnames and email addresses of users they have registered in this way via selected modules to facilitate their FM processes and auditing. You can ask to remove your pre-registered details from the portal, via your building teams, at any time<\/p>\r\n\r\n